Terms & Conditions

Welcome to Rachel Massage Bali.
By accessing this website or booking our services, you agree to comply with and be bound by the following Terms & Conditions.

Please read these terms carefully before using our services.

Service Description

Rachel Massage Bali provides professional massage on call services delivered to villas, hotels, apartments, or private residences in Bali.

All services are intended for relaxation and wellness purposes only.

We do not provide any medical treatment or inappropriate services.

Booking & Appointments

  • All bookings are subject to availability
  • Booking details must be accurate and complete
  • We reserve the right to decline or reschedule bookings when necessary
  • Late arrivals caused by location access or traffic may affect session duration

Bookings are confirmed once communication is completed via our official contact channels.

Payment Policy

  • Payment method and currency will be confirmed during booking
  • Payment is typically made after the session unless stated otherwise
  • Prices may vary depending on service type, duration, or location

We reserve the right to update pricing without prior notice.

Cancellation & Rescheduling

  • Please inform us as early as possible if you need to cancel or reschedule
  • Late cancellations may result in limited future booking availability
  • No-shows may be recorded for service quality and scheduling purposes

We aim to remain flexible while respecting our therapists’ time.

Client Responsibilities

By booking our service, you agree to:

  • Provide a safe and respectful environment
  • Treat therapists with courtesy and professionalism
  • Clearly communicate preferences or health conditions before the session

Any inappropriate behavior will result in immediate service termination without refund.

Health & Safety Disclaimer

Our massage services are not a substitute for medical care.

Please inform us prior to booking if you have:

  • Medical conditions
  • Injuries or chronic pain
  • Pregnancy or special health considerations

Clients are responsible for ensuring the massage service is suitable for their condition.

Limitation of Liability

Rachel Massage Bali shall not be liable for:

  • Any indirect or incidental damages
  • Reactions due to undisclosed medical conditions
  • Issues arising from inaccurate information provided by the client

Use of our services is at your own discretion and responsibility.

Intellectual Property

All content on this website, including text and images, is the property of Rachel Massage Bali and may not be copied or reproduced without permission.

Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time.
Any changes will be effective immediately upon posting on this page.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Indonesia.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through our official communication channels.